What is The Paso Del Norte Health Information Exchange

PHIX is a unique collaborative of major health care leaders in El Paso. These leaders have come together to solve a fundamental health care problem: unreliable and inefficient health information sharing. As a result, care coordination is difficult, lab tests are unnecessarily repeated, and patients are left struggling to remember their medications every time they see a new provider.

PHIX is working to solve this problem with three key services:

NETWORK:  PHIX pulls health information from the electronic health records (EHRs) of all providers in the PHIX network. This health information is stored in a centralized record so that patients’ health information in one place. This centralized record gives providers a more complete picture of each patient’s health.

DIRECT:  A secure and encrypted emailing service for providers. HIPAA- compliant email. DIRECT enables providers to more efficiently communicate about patients. It is particularly valuable for discussing sensitive health information.

NAVIGATE:  Services support physician practices in optimizing their utilization of EHR technology and navigating complex federal regulations, quality reporting requirements, and privacy and security standards.


PHIX is supporting Congressman O’Rourke’s Veteran’s Administration (VA) pilot by integrating veteran’s health information across VA and community providers. PHIX is in the process of connecting to the VA, and William Beaumont Army Medical Center has also committed to connecting to PHIX.

Benefits of a Health Information Exchange

Benefits of PHIX will provide remote data access for providers, access a patient's longitudinal health record, improved efficiency, increased quality of care, and improved patient safety.


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Increased Availability of Relevant Information

Access to information electronically may help you more quickly obtain information about new and current patients, avoid duplicating tests, and understand medication and other clinical treatment history.

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